{"id":8990,"date":"2019-07-29T15:39:56","date_gmt":"2019-07-29T13:39:56","guid":{"rendered":"https:\/\/www.vexels.com\/blog\/?p=8990"},"modified":"2024-04-08T22:35:21","modified_gmt":"2024-04-08T20:35:21","slug":"5-ways-to-protect-your-brands-online-reputation","status":"publish","type":"post","link":"\/blog\/5-ways-to-protect-your-brands-online-reputation\/","title":{"rendered":"5 Ways to Protect Your Brand&#8217;s Online Reputation"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]<span style=\"font-weight: 400;\">A positive brand reputation can no doubt influence a customer\u2019s buying decision. Today, pretty much <\/span><i><span style=\"font-weight: 400;\">every<\/span><\/i><span style=\"font-weight: 400;\"> business starts building their brand image online.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re running a business, your reputation is largely dependent on review websites and social media. According to the <\/span><a href=\"https:\/\/www.brightlocal.com\/research\/local-consumer-review-survey\/\"><span style=\"font-weight: 400;\">2018 Local Consumer Survey<\/span><\/a><span style=\"font-weight: 400;\"> conducted by BrightLocal, consumers read an average of <\/span><b>10 online reviews<\/b><span style=\"font-weight: 400;\"> before deciding to make business with a particular brand.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A negative online reputation can have a huge impact on your brand\u2019s bottom line. In fact, businesses <\/span><a href=\"https:\/\/moz.com\/blog\/new-data-reveals-67-of-consumers-are-influenced-by-online-reviews\"><span style=\"font-weight: 400;\">risk losing up to 22% of their total customer base<\/span><\/a><span style=\"font-weight: 400;\"> if users find just a <\/span><i><span style=\"font-weight: 400;\">single <\/span><\/i><span style=\"font-weight: 400;\">negative online review about them. This makes it all the more important to monitor your online reputation on a regular basis.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For many of us, however, the mere thought of protecting your online reputation can be pretty daunting &#8211; especially when you have to deal with tons of customer reviews. So what can you do?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The following are simple, actionable ways to help you monitor and protect your brand\u2019s credibility online:<\/span>[\/vc_column_text][vc_column_text]\n<h2><b>1. Do a Google Search<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">One of the simplest and fastest ways to protect your brand reputation is to look up your business online through search engines like Google. You must do this often, at least once a month.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If a search result is potentially damaging to your reputation, consider contacting the source immediately and request to have the content removed, if possible. While you can\u2019t always be assured the source will remove their negative review, you must always try and reach out to them. <\/span>[\/vc_column_text]<div class=\"img-with-aniamtion-wrap center\" data-max-width=\"100%\" data-border-radius=\"none\"><div class=\"inner\"><img fetchpriority=\"high\" decoding=\"async\" data-shadow=\"none\" data-shadow-direction=\"middle\" class=\"img-with-animation skip-lazy \" data-delay=\"0\" height=\"813\" width=\"1592\"  data-animation=\"fade-in\" src=\"\/blog\/wp-content\/uploads\/2019\/07\/vexels-Google-Search-Google-Chrome.jpg\" srcset=\"\/blog\/wp-content\/uploads\/2019\/07\/vexels-Google-Search-Google-Chrome.jpg 1592w, \/blog\/wp-content\/uploads\/2019\/07\/vexels-Google-Search-Google-Chrome-300x153.jpg 300w, \/blog\/wp-content\/uploads\/2019\/07\/vexels-Google-Search-Google-Chrome-768x392.jpg 768w, \/blog\/wp-content\/uploads\/2019\/07\/vexels-Google-Search-Google-Chrome-1024x523.jpg 1024w\" sizes=\"100vw\" alt=\"Google Search\" \/><\/div><\/div>[vc_column_text]<span style=\"font-weight: 400;\">If you\u2019re not getting any luck having that negative feedback removed, don\u2019t worry. You can combat this by creating new content regularly to boost your rank on search results. You could:<\/span>[\/vc_column_text]<div class=\"nectar-fancy-ul\" data-list-icon=\"icon-ok\" data-animation=\"false\" data-animation-delay=\"0\" data-color=\"accent-color\" data-alignment=\"left\"> \n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Create a LinkedIn profile<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Share articles on Google+ and Blogger<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Update social media accounts<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Upload relevant content on YouTube<\/span><\/li>\n<\/ul>\n <\/div>[vc_column_text]\n<h2><b>2. Update Company Website Regularly<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">For many consumers, <\/span><a href=\"https:\/\/www.vexels.com\/blog\/beginners-guide-on-having-successful-website\/\"><span style=\"font-weight: 400;\">your website<\/span><\/a><span style=\"font-weight: 400;\"> is the first place they visit when researching your business, so you need to leave a strong first-impression and keep it up-to-date.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you\u2019ve covered the basics (landing page, contact page, etc.), you can add extra features like an \u2018About Us\u2019 page. You can even add a blog section to further boost your visibility in search engines, as well as drive traffic to your site. Additionally, you need to make the necessary changes on your contact information, as well as service or product offerings, whenever possible.\u00a0 <\/span>[\/vc_column_text]<div class=\"img-with-aniamtion-wrap center\" data-max-width=\"100%\" data-border-radius=\"none\"><div class=\"inner\"><a href=\"https:\/\/www.vexels.com\/\" target=\"_blank\" class=\"center\"><img decoding=\"async\" data-shadow=\"none\" data-shadow-direction=\"middle\" class=\"img-with-animation skip-lazy \" data-delay=\"0\" height=\"909\" width=\"1894\"  data-animation=\"fade-in\" src=\"\/blog\/wp-content\/uploads\/2019\/07\/Exclusive-Vector-Images-Illustrations-PNGs-for-Commercial-Use-Vexels-Google-Chrome_2.jpg\" srcset=\"\/blog\/wp-content\/uploads\/2019\/07\/Exclusive-Vector-Images-Illustrations-PNGs-for-Commercial-Use-Vexels-Google-Chrome_2.jpg 1894w, \/blog\/wp-content\/uploads\/2019\/07\/Exclusive-Vector-Images-Illustrations-PNGs-for-Commercial-Use-Vexels-Google-Chrome_2-300x144.jpg 300w, \/blog\/wp-content\/uploads\/2019\/07\/Exclusive-Vector-Images-Illustrations-PNGs-for-Commercial-Use-Vexels-Google-Chrome_2-768x369.jpg 768w, \/blog\/wp-content\/uploads\/2019\/07\/Exclusive-Vector-Images-Illustrations-PNGs-for-Commercial-Use-Vexels-Google-Chrome_2-1024x491.jpg 1024w\" sizes=\"100vw\" alt=\"\" \/><\/a><\/div><\/div>[vc_column_text]<span style=\"font-weight: 400;\">People love to do business with a company that\u2019s not afraid to show off its team and their achievements. Be sure to add major career highlights, awards, or any other noteworthy accomplishments your company has earned over the years. Not only is this a great way to introduce your company, it also legitimizes your brand.<\/span><\/p>\n<h2><b>3. Manage Customer Reviews<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The fact that <\/span><a href=\"https:\/\/searchengineland.com\/88-consumers-trust-online-reviews-much-personal-recommendations-195803\"><span style=\"font-weight: 400;\">88% of customers trust online reviews as much as personal recommendations<\/span><\/a><span style=\"font-weight: 400;\"> tells you that you need to showcase customer experiences with your brand, as a way to strengthen your credibility. For this reason, you need to get as many positive reviews as you can by treating your customers with respect &#8211; both online and offline. You can then balance out negative criticisms that may appear in the future.<\/span>[\/vc_column_text]<div class=\"img-with-aniamtion-wrap center\" data-max-width=\"100%\" data-border-radius=\"none\"><div class=\"inner\"><img decoding=\"async\" data-shadow=\"none\" data-shadow-direction=\"middle\" class=\"img-with-animation skip-lazy \" data-delay=\"0\" height=\"360\" width=\"600\"  data-animation=\"fade-in\" src=\"\/blog\/wp-content\/uploads\/2019\/07\/Local-Consumer-Rev-3-600x360.jpg\" srcset=\"\/blog\/wp-content\/uploads\/2019\/07\/Local-Consumer-Rev-3-600x360.jpg 600w, \/blog\/wp-content\/uploads\/2019\/07\/Local-Consumer-Rev-3-600x360-300x180.jpg 300w\" sizes=\"100vw\" alt=\"\" \/><\/div><\/div>[vc_column_text]<span style=\"font-weight: 400;\">At the same time, make it easy for your customers to write a review on your website and\/or social media profiles, and promote the fact you\u2019d like to hear from them. And don\u2019t forget to put a call-to-action on your website, emails, and social media accounts.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to David Anderson of <\/span><a href=\"https:\/\/www.ihatewritingessays.com\/\"><span style=\"font-weight: 400;\">IHateWritingEssays<\/span><\/a><span style=\"font-weight: 400;\"> writing services reputation blog, it\u2019s important for every business to take control of their online presence. He strongly advises to get active and stay consistent. <\/span><i><span style=\"font-weight: 400;\">\u201cManaging your brand image is a marathon, not a sprint.\u201d\u00a0<\/span><\/i><\/p>\n<h2><b>4. Socialize Company News and Content<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Push out relevant content in popular social media platforms like Facebook, Twitter, Instagram, YouTube, and LinkedIn. Regular updates not only help you connect with your customers, it also helps boost your search engine ranking. <\/span>[\/vc_column_text]<div class=\"img-with-aniamtion-wrap center\" data-max-width=\"100%\" data-border-radius=\"none\"><div class=\"inner\"><a href=\"https:\/\/www.facebook.com\/vexelsgraphics\" target=\"_blank\" class=\"center\"><img loading=\"lazy\" decoding=\"async\" data-shadow=\"none\" data-shadow-direction=\"middle\" class=\"img-with-animation skip-lazy \" data-delay=\"0\" height=\"427\" width=\"606\"  data-animation=\"fade-in\" src=\"\/blog\/wp-content\/uploads\/2019\/07\/5-Ways-to-Protect-Your-Brands-Online-Reputation-Google-Docs-Google-Chrome.jpg\" srcset=\"\/blog\/wp-content\/uploads\/2019\/07\/5-Ways-to-Protect-Your-Brands-Online-Reputation-Google-Docs-Google-Chrome.jpg 606w, \/blog\/wp-content\/uploads\/2019\/07\/5-Ways-to-Protect-Your-Brands-Online-Reputation-Google-Docs-Google-Chrome-300x211.jpg 300w\" sizes=\"100vw\" alt=\"Social Facebook\" \/><\/a><\/div><\/div>[vc_column_text]<span style=\"font-weight: 400;\">One of the best ways to stay active and relevant in your industry is by sharing the latest press releases, upcoming events, and other newsworthy announcements on your website and social media. The more visible you are online, the more search results you\u2019re able to control.<\/span><\/p>\n<h2><b>5. Develop Your Personal Brand<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">It pays to develop your personal branding the same way you develop your business\u2019 reputation. Push towards improving visibility and influence over your brand\u2019s search results.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re running a small business or startup project, chances are your name will be Googled more than your brand name. In this case, it\u2019s important to ensure that customers and potential investors can find a positive <\/span><a href=\"https:\/\/www.vexels.com\/blog\/5-tips-for-successful-online-branding\/\"><span style=\"font-weight: 400;\">representation of you online<\/span><\/a><span style=\"font-weight: 400;\">. For all we know, it can make or break your business! <\/span>[\/vc_column_text][vc_column_text]Like it or not, we\u2019re now living in an age where it takes only a few clicks for customers to consider doing business with you. Given this fact, it\u2019s important that your brand has a strong online presence.<\/p>\n<p>Creating reputable and easily accessible content is the best way to safeguard yourself from negative comments or reviews that appear first in a search result for your business. But safeguarding your online reputation can only go as far as cementing your business on a rock-solid foundation. Prepare yourself for some detailed advice on how to monitor and protect your brand\u2019s reputation online.<\/p>\n<p><i><span style=\"font-weight: 400;\"><strong>About the author:<\/strong> Carol Duke is very keen on teaching students new, effective ways of learning. When not freelancing and blogging on education-related matters, Carol enjoys traveling, taking immense pleasure from visiting new countries.<\/span><\/i>[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]A positive brand&#8230;<\/p>\n","protected":false},"author":4,"featured_media":8998,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[836,820,819,821],"tags":[214,858,991,110,993,992,700],"class_list":{"0":"post-8990","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-branding","8":"category-business","9":"category-marketing","10":"category-online-business","11":"tag-brand","12":"tag-brand-awareness","13":"tag-brand-engagement","14":"tag-branding","15":"tag-google-for-brands","16":"tag-google-search","17":"tag-online-business"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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